Frequently Asked Questions
What is Kenosha’s Digital Obituary?
We are a veteran-led, family-centered platform offering customizable digital tributes, obituary creation, QR-linked memorials, and donation support—all designed to honor lives with dignity and grace.
How do I submit a photo for a tribute video?
Email your photo and a brief description of what you’d like the video to show to:
📧 kenosha.coston@gmail.com
Include confirmation of your payment. You may also request music to accompany the video.
How long does it take to receive the tribute video?
Tribute videos are delivered digitally within 24–48 hours of submission. Each video is 5 to 8 seconds long and carefully crafted.
What is a tribute video, and how do I order one?
A tribute video is a 5–120 second photo-to-video memorial with optional music. Submit your photo and payment of $15.00 (without music) or $20.00 (with music) to begin. Videos are delivered digitally within 24–48 hours.
Can I use my own obituary template?
Yes. You’re welcome to submit a written obituary or template from another source. We’ll format and personalize it on your behalf.
What does the obituary creation process include?
You can include life highlights, family details, service information, prayers, quotes, and more. We offer elegant templates and optional enhancements, such as music, guest books, and donation links.
How does the QR code work?
Each digital obituary includes a unique QR code that can be printed on programs, signage, or shared online. Scanning the code instantly opens the tribute—no app required.
Why should I make a donation?
Donations help support families with memorial costs, honor the legacy of loved ones, and contribute to causes they cared about. Every gift becomes part of a lasting tribute.
What happens after I make a donation?
You’ll receive a thank-you message confirming your gift. Families may also share their gratitude through guestbook messages or personalized notes.
What is the Donation Page?
Our Giving Page allows friends and family to make donations in honor of your loved one. Contributions may support memorial costs, family needs, or causes that the donor cared about.
Can I contact someone for help?
Absolutely. We’re here to support you every step of the way.
📧 Reach out anytime at Kenosha.coston@gmail.com
How do I announce a passing or memorial event?
We offer announcement cards, email templates, and digital notices for sharing service details, tribute releases, and donation acknowledgments.
How do I announce a passing or memorial event?
We offer announcement cards, email templates, and digital notices for sharing service details, tribute releases, and donation acknowledgments.
Do you know if the obituary is public or private?
You can choose public or private settings. We offer password protection and guest-only access options for families who prefer privacy and discretion.
Can I use my own obituary template?
Yes. You’re welcome to submit a written obituary or template from another source. We’ll format and personalize it on your behalf.
What is a tribute video, and how do I order one?
A tribute video is a 5–8 second photo-to-video memorial with optional music. Submit your photo and payment to begin. Videos are delivered digitally within 24–48 hours.
Can I use more than one photo in the tribute video?
Absolutely. We can combine multiple photos to tell a fuller story of your loved one’s life. Whether it’s a timeline of memories or a few favorite moments, we’ll blend them into a seamless tribute video with soft music, angel wings, and heavenly transitions.
We also offer advanced editing options:
• Change clothing to reflect spiritual, formal, or personal styles
• Replace backgrounds with peaceful scenes like clouds, gardens, or heavenly light
• Remove other people from group photos to focus on the loved one
• Enhance clarity of old or blurry images for a polished, respectful finish
Each video is carefully crafted and can range from 5 to 120 seconds. Perfect for memorial services, digital keepsakes, or sharing with family and friends.
Return & Refund Policy?
📜 Return & Refund Policy – Kenosha’s Digital Obituary
At Kenosha’s Digital Obituary, we take great care in creating personalized digital tributes that honor your loved ones with dignity and beauty. Because our products are custom-made and delivered digitally, all sales are considered final. However, your satisfaction is important to us.
✅ Revisions & Corrections
If you notice an error in your order (such as a misspelled name, incorrect date, or missing element), we will gladly make corrections at no additional charge within 7 days of delivery.
💬 Quality Concerns
If you are not satisfied with the quality of your digital obituary or tribute video, please contact us within 7 days of receiving your order. We will review your concerns and, if appropriate, offer a revision or partial refund based on the issue.
❌ Non-Refundable Items
Completed digital obituaries, tribute videos, or photo restorations
Services where final files have already been delivered and approved
Custom work involving third-party music or licensed content
📩 Contact Us
To request a revision or report an issue, please email us at kenoshasdigitalobituary@gmail.com or call (804) 495-7025. Include your order details and a brief description of the concern.
We are committed to honoring your loved one’s memory with care, compassion, and excellence.